Art that cannot be perceived does not communicate.
A room full of masterpieces is invisible to someone who cannot see. Inaccessible to someone who cannot hear a guided tour. Or simply incomprehensible to a child or a foreign visitor. Tekeum builds the accessibility layer that turns heritage into a truly shared experience.
Reference framework
Tekeum designs its platform using recognised digital and cultural accessibility standards as reference points.
These frameworks guide the platform's design and development decisions. Each institution is responsible for validating regulatory compliance applicable to their specific context.
WCAG 2.2 · Level AA
Web content accessibility guidelines — used as the design reference for the public web app.
RD 1112/2018
Spanish regulation on web and app accessibility for the public sector.
EAA · EN 301 549
European Accessibility Act and the European standard for ICT product and service accessibility.
Designed for institutions without a dedicated accessibility budget or process for professional audio description, and as a support tool for those who already work with accessibility professionals.
Photo of the artwork or space
Images of the artwork are provided from different angles and levels of detail (overview, listening point, close-up, context).
AI analysis
The system analyses the image and proposes a draft audio description (AD), structured in layers:
- ·Orientation — where the artwork is and how to reach it.
- ·General composition — overall description of the scene or piece.
- ·Detail — specific elements, technique, materials.
Human review
No audio description (AD) is published without a person reviewing, adjusting and approving it. The system automatically flags points of uncertainty so the reviewer can focus on them.
Publication
The audio description (AD) is integrated as an independent audio track (voice without music) within the same public web app, in its own tab alongside the audio guide and sign language guide.
What the assistant does not do: it does not replace the judgement of a professional audio describer, nor does it publish content without review. It is an assisted production tool, not an automatic generator of finished content.
More layers of accessibility
Sign language guide
Sign language video produced and integrated into the same public web app as the audio guide and audio description (AD). A deaf visitor accesses the same route without depending on a specific guided tour or a separate app.
Multilingual as accessibility
Translation is not only a tourism tool: it is also linguistic accessibility. A visitor who doesn't speak the local language has the same right to access content with the same fidelity and quality as a local visitor.
Alt text on images
All published artwork images include AI-generated, human-reviewed alternative text for screen readers. Plain language, no unexplained jargon, and capped at a character limit that prioritises essential information.
Kids' audio guide — generational accessibility
Accessibility isn't only about disability — it's also about age. The kids' audio guide adapts language, pace and length so children can access the same heritage content, on the same web app.
Accessibility statement
Each institution publishing with Tekeum gets its own accessibility statement, automatically generated from their web app configuration: available audio description, sign language guide and languages.
Contrast and navigation
The public web app includes a contrast correction engine that automatically adjusts colour combinations that don't meet minimum legibility levels, and follows keyboard navigation and visible focus criteria.
Our role alongside accessibility professionals
Tekeum does not replace professional audio describers, sign language interpreters or accessibility consultants. It assists them: it reduces the time and cost of producing a first draft, and leaves the review and final approval of each piece of content to qualified people. For institutions that already work with sector professionals, Tekeum can integrate as a support tool within that process — not as a replacement for it.
Frequently asked questions
What accessibility features does Tekeum offer?+
Tekeum integrates audio description (AD) for blind and low-vision visitors, sign language guides for deaf visitors, and translation into dozens of languages — all in the same web app.
What standards does Tekeum reference?+
Tekeum uses WCAG 2.2, Spain's RD 1112/2018 and the European Accessibility Act (EAA) as design references. These are design references, not a conformity certification.
Does accessibility require special devices?+
No for audio description and translation, which work on the visitor's own phone. The sign language guide can benefit from a screen for the video.
Why is accessibility key in a smart tourism destination?+
Universal accessibility is one of the pillars of smart tourism destinations: an accessible destination is one that anyone can enjoy, regardless of disability.
How does Tekeum digitise the accessibility of a cultural space?+
It brings the various accessibility services together into a single updatable digital platform, replacing scattered physical resources — as part of the institution's digital transformation.